For homeowners with a Noble warranty

Something's wrong with your system? File a claim here.

If your system was installed by a Noble retailer and it's covered under the Noble Lifetime Warranty, this is where you start. Tell us what's happening and a person who handles claims gets back to you, usually the same business day.

You can also call (855) 524-6692 and file it by phone.

1
The address where the system is installedWe check it against your paperwork, and it's where the technician goes.
2
What the system is doingNoises, error codes, no heat, no cooling, and when it started. Detail speeds the review up.
3
A phone number or emailSo we can confirm coverage and set the repair up with you.

File your claim

Takes about three minutes. A person follows up, usually the same business day.

Full name*

Email*

Phone*

Warranty contract number (if you have it)

Address where the system is installed*

City*

State*

ZIP code*

System type*

When did the problem start?*

What's happening with the system?*

It's okay to text me about this claim. Reply STOP to stop, HELP for help. Message frequency varies and message and data rates may apply. See the privacy policy.

By sending this, you're okay with Noble contacting you about your claim. That's all we use it for.

What happens next

Three steps, and you pay nothing for covered work.

1

We review it

A person checks your claim against your warranty terms. Claims are processed through Noble's insurance backing.

2

We follow up

We call or email to confirm coverage, answer your questions, and set up the repair.

3

The repair gets done

Noble arranges the technician for the covered repair. Once it's approved, covered work costs you nothing.

What your warranty covers

Covered repairs on the major internal components, for as long as you own the home.

The warranty sits on the whole system, not one part, and it stays active with the annual maintenance in your warranty agreement.

Central air conditioningThe outdoor unit and the indoor coil that cool your home.

FurnaceGas or electric, the heat source and the blower that moves the air.

Heat pumpHeating and cooling from one system, indoor and outdoor units.

Ductless mini splitThe wall units and the outdoor unit that serve rooms without ducts.

Not sure whether your system is covered?

Call us with the address where it's installed and we'll tell you in a couple of minutes. Or read what the warranty means for you as the homeowner.

Call (855) 524-6692 What the warranty means for you